FREQUENTLY ASKED QUESTIONS
01
What does Nānglo mean?
A nānglo is a traditional, flat, round, woven tray made from thin bamboo strips, primarily used for winnowing grains and separating them from dust and chaff by skilled shaking and fanning motions. Beyond its culinary function, it also serves as a cultural item, sometimes used in rituals or for drying herbs, and can be displayed as a handicraft
02
How can you connect with us online?
You can reach out to us through E-mail or WhatsApp.
Email - nanglo.sikkim@gmail.com
03
Why are there delivery charges?
We do not believe in marking up the MRP to cover for shipping charges. We charge a very nominal shipping charge to be able to continue providing our customers with the best produce in the shortest lead time from harvest.
04
What happens if we receive a defective product?
We’re here for our customers. In-case, you have a query or have received a broken, defective or damaged product, please reach out to us on our email - nanglo.sikkim@gmail.com and rest assured, we will resolve the query as soon as possible.
05
Do you ship internationally?
We are shipping worldwide and charge shipping on actuals that are incurred based on the weight of the parcel.
06
How can I track my order?
You can track your order from the credentials shared on Email.
